Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

• Name, email address, and contact information
• Housing society and property details
• Payment information (processed securely through third-party providers)
• Account credentials and profile information
• Communications with our support team

1.2 Usage Information

We automatically collect certain information when you use our services:

• Device information and technical data
• Usage patterns and feature interactions
• Log files and error reports
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Communicate with you about our services
• Provide customer support and technical assistance
• Send important notices and updates
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party providers who assist in delivering our services
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Community Members: Within your housing society as necessary for community management
• Consent: When you explicitly consent to sharing

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication requirements
• Secure cloud infrastructure with reputable providers
• Regular data backups and disaster recovery procedures

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. These help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and features
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

7. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: