Terms of Service

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Koshtak provides software solutions for housing society management, including:

• Basera housing society management platform
• Related mobile and web applications
• Customer support and technical assistance
• Training and onboarding services
• Future products and services as they become available

3. User Accounts and Registration

3.1 Account Creation

To use our services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibility

You are solely responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.

4. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws, regulations, or third-party rights
• Transmit any harmful, offensive, or inappropriate content
• Interfere with or disrupt the integrity or performance of our services
• Attempt to gain unauthorized access to our systems or user accounts
• Use our services for any fraudulent or deceptive purposes
• Reverse engineer, decompile, or disassemble our software
• Create derivative works based on our services

5. Payment Terms

5.1 Fees and Billing

Fees for our services are as specified in your subscription agreement. All fees are non-refundable except as expressly stated in these Terms or required by law.

5.2 Payment Processing

Payments are processed through secure third-party payment processors. You authorize us to charge your designated payment method for all applicable fees.

5.3 Late Payments

Late payments may result in service suspension or termination. We reserve the right to charge late fees for overdue payments.

6. Data and Privacy

6.1 Your Data

You retain all rights to data you input into our services. We will not access, use, or disclose your data except as necessary to provide our services or as required by law.

6.2 Data Security

We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6.3 Data Backup

While we maintain regular backups, you are responsible for maintaining your own backup copies of important data.

7. Intellectual Property

7.1 Our Rights

All rights, title, and interest in our services, including all intellectual property rights, remain with Koshtak. These Terms do not grant you any ownership rights.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms during your subscription period.

8. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability.

9. Termination

9.1 Termination by You

You may terminate your account at any time by contacting us or using the termination features in our services.

9.2 Termination by Us

We may terminate or suspend your access to our services at any time for violation of these Terms, non-payment, or other reasonable cause.

9.3 Effect of Termination

Upon termination, your access to our services will cease, and we may delete your data after a reasonable period, subject to applicable law and our data retention policies.

10. Disclaimers and Limitations

10.1 Service Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.2 Limitation of Liability

To the maximum extent permitted by law, Koshtak shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

11. Indemnification

Koshtak

You agree to indemnify and hold harmless Koshtak LLP from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

12. Governing Law and Disputes

These Terms are governed by the laws of the India. Any disputes arising under these Koshtak shall be resolved through binding arbitration or in the courts of competent jurisdiction.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting updated Terms on our website. Your continued use of our services constitutes acceptance of the modified Terms.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Koshtak LLP regarding our services.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14.3 Assignment

We may assign these Terms without notice. You may not assign your rights or obligations under these Terms without our written consent.

15. Contact Information

If you have questions about these Terms of Service, please contact us: